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Refund & Return Policy

Refund & Return Policy

Welcome to iDefender.io. We strive to provide high-quality cybersecurity solutions and services. Please review our Return Policy carefully before making a purchase.

 

1. No Returns

Due to the nature of our digital products and services, we do not accept any returns. Once a service has been purchased and delivered, it is considered final and non-refundable.

 

2. Refund Eligibility

Refunds are only applicable if the purchased service has not been delivered due to an error on our part. Refunds will not be provided for the following reasons:

  • Change of mind after purchasing the service.
  • Failure to utilize the service after purchase.
  • Issues arising from third-party software or configurations beyond our control.

 

3. Requesting a Refund

If you believe you are eligible for a refund due to non-delivery of service, please follow these steps:

  • Contact our support team at [email protected] within 7 days of purchase.
  • Provide your order details, including the transaction ID and proof of purchase.
  • Our team will review your request and respond within 5-7 business days.

 

4. Processing of Refunds

Approved refunds will be processed within 10 business days. The amount will be credited back to the original payment method. Processing times may vary depending on your bank or payment provider.

 

5. Changes to This Policy

We reserve the right to modify this Return Policy at any time. Changes will be posted on this page, and continued use of our services after updates constitutes acceptance of the revised policy.

 

6. Contact Us

If you have any questions regarding our Return Policy, please contact us at: